Refund policy

Returns & Refunds Policy

We want you to love your Wild Ride gear. If the fit isn't quite right or you've changed your mind, we accept eligible returns within 30 days of receiving your order.

Change of mind or incorrect size

Items must be unworn, unused, unwashed and in their original condition with any original tags attached.

For change-of-mind or incorrect-size returns, we offer an exchange or store credit. Return postage costs are the customer's responsibility unless the item is faulty, damaged, incorrect or otherwise covered by your rights under Australian Consumer Law.

Please check our size guide carefully before ordering.

Faulty, damaged or incorrect items

If your item arrives faulty, damaged, incorrectly supplied or significantly different from its description, please contact us as soon as possible with your order number and photographs showing the issue.

Where required under Australian Consumer Law, you may be entitled to a repair, replacement or refund. Nothing in this policy excludes or limits any rights or remedies you have under Australian Consumer Law.

Items that cannot be returned for change of mind

We cannot accept change-of-mind returns for items that have been worn, washed, altered or damaged after delivery. This does not affect your rights where a product has a fault or other problem covered by Australian Consumer Law.

How to request a return

Please contact Wild Ride Clothing Company before returning an item and include your order number and reason for the return. We will provide return instructions once your request has been reviewed.

Please do not send products back without first contacting us.

Refunds

Where a refund is approved, it will be issued to your original payment method. Your bank or payment provider may take additional time to process the refund.

Wild Ride Clothing Company
Australia